Security & Privacy

Tkk11 Privacy Policy
Your Information Is Fully Secure

Protecting your personal information is our top priority at tkk11. This Privacy Policy clearly explains what data we collect, why we collect it, how it is stored, and what rights you have — straightforward and transparent, with nothing hidden.

SSL Encryption

All your data is protected with 256-bit SSL Encryption. Every transaction and login session runs through a fully secure channel.

Not Sold to Third Parties

Your name, phone number, or financial details are never shared with any third party without your consent.

Your Control

You can view, correct, or request deletion of your stored data at any time.

Last updated: January 2026

01 Introduction & Scope

Tkk11 (hereinafter referred to as "we", "us", or "the Platform") operates as a trusted online gaming and betting platform for players in Bangladesh. By accessing or using our website, mobile app, or any related services, you Privacy Policyby using this platform, you are deemed to have accepted the terms and conditions stated herein.

This Privacy Policy is written to give you a complete understanding of our responsibilities, commitments, and practices regarding the protection of your personal data. We believe transparency is the foundation of trust — which is why everything is presented in clear, straightforward language.

This policy applies to all tkk11 services and products. Any new services launched in the future will also fall under the scope of this policy.

02 What Information Is Collected

When you register and use tkk11's services, we collect various types of information. The table below provides full details:

Type of Information Example When It Is Collected
Identity Information Full name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of account registration
Financial Information Mobile Banking/Nagad number, transaction history At the time of deposits and withdrawals
Gaming Data Bet history, win/loss records While using the platform
Device & Browser Information IP address, browser type, operating system Automatically on each visit

03 Purpose of Data Collection

Tkk11 collects your information only for specific, legitimate purposes. We do not request any unnecessary or excessive data. The key purposes are:

  • Creating and managing your account, and verifying your identity so we can recognise you.
  • Processing deposits, withdrawals, and other financial transactions securely.
  • Compliance with international gaming regulations and Anti-Money Laundering (AML) rules.
  • Providing customer support and resolving issues.
  • Delivering relevant bonuses, promotions, and offers to you.
  • Ensuring platform security and detecting fraudulent activity.
  • Conducting statistical analysis to improve the user experience.

04 How Your Information Is Used

Tkk11 always follows a data minimisation approach — your information is used solely for the purpose for which it was collected, nothing more.

We use your mobile number or email to send transaction confirmations, security alerts, and important account updates. You can opt out of promotional messages at any time — however, security-related notifications cannot be disabled, as they are essential for protecting your account.

We analyse your gaming behaviour data to uphold our responsible gaming policy — if a user appears to be spending excessive time or money, automated alerts may be sent to help protect them.

tkk11 never sells your data. Your information is not a product — it is your asset, and we are committed to keeping it safe.

05 Cookies & Tracking Technologies

The tkk11 website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve your user experience.

  • Essential cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences, such as language and theme settings.
  • Analytical cookies: To understand which parts of the platform are used most. These generate anonymous statistics only.
  • Marketing cookies: To show you relevant ads. You can disable these at any time through your browser settings.

Most browsers let you manage cookie preferences. However, disabling essential cookies may cause some features to stop working properly.

06 Data Sharing & Disclosure

Tkk11 does not sell or rent your personal information to any third party. However, there are limited circumstances under which your data may be shared:

  • Payment processors: With payment partners such as Mobile Banking, Nagad, or banks — solely to process transactions.
  • Legal Authorities: Where required by a court order, regulatory directive, or other legal obligation.
  • Technology service providers: Cloud storage or security software providers — operating under strict confidentiality agreements.
  • Business transfers: In the event of a merger or acquisition, in which case you will be notified in advance.

tkk11 will never sell your information to advertisers or third parties without your consent.

07 Data Storage & Security Measures

Tkk11 applies industry-standard technical and administrative measures to protect your data. Our security framework includes:

  • 256-bit SSL/TLS encryption — applied to all data transmissions.
  • Your data is stored in secure data centers with 24/7 monitoring.
  • Regular security audits and penetration testing.
  • Two-Factor Authentication (2FA) support.
  • Restricted access policy — only authorized personnel can access specific data.

How long data is retained depends on the type of information and applicable legal requirements. In general, certain data may be kept for up to 5 years after account closure due to legal obligations.

In the event of a data breach, we are required to notify affected users within 72 hours.

08 Your Rights

As a tkk11 user, you have the following rights over your own data:

  • Right to Access: You have the right to know exactly what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain circumstances, you can request that your data be deleted.
  • Right to Restrict Processing: You have the right to object to your data being used for certain purposes.
  • Right to Data Portability: You can request a copy of your personal data in a machine-readable format.
  • Right to Opt Out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We typically process requests within 30 business days.

09 Protection of Minors

Tkk11 is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal information from minors. Age verification is in place at the time of registration.

If we are notified that a minor has created an account, that account will be immediately suspended and all associated data will be securely deleted.

A note for parents: If you suspect your child is using an online gaming platform, please contact us immediately.

10 Changes to the Privacy Policy

Tkk11 may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of this page. For significant changes, we will notify you in advance via your registered mobile number or email.

Continued use of the platform after any changes means you accept the updated policy. We recommend checking this page regularly to stay informed.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our data protection team:

  • Email: [email protected]
  • Support: Direct assistance is available 24/7 via live chat.
  • Response time: All requests are addressed within 30 business days.

Your privacy matters to us. We are always here to help with any questions or concerns.

Why tkk11 Can Be Trusted

The Core Pillars of Our Privacy Protection

Secure Data Storage

All your data is stored on encrypted cloud servers. No unauthorised person can access this information.

Identity Verification (KYC)

Only verified individuals may operate an account — this protects both you and everyone else on the platform.

Anonymous Analytics

Analytics used for platform improvement are fully anonymized — no personal identifiers are attached.

Start gaming in a safe environment

Your information and funds are fully secure at tkk11. Sign up today and start your journey on a platform you can trust.

বাংলা